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Customer Care

Shipping & Returns

Shipping
To ensure the timely arrival of your items and avoid additional shipping charges, please double check your shipping address is correct.
Your item(s) will be mailed within three business days. 

We use the United States Postal Service for all orders under 15lbs. Shipping costs are based on the weight of all item purchases. The price includes delivery confirmation for domestic orders and a minimal amount for packaging and fees. Please be advised that shipping costs are subject to change for orders weighing over 15lbs. 
Priority Mail generally arrives in two to three days, but is not 'guaranteed' to arrive in that time frame.
Please contact us for rush shipping and we will accommodate your needs the best we can.  An additional fee may apply. 

We currently only ship within the continental United States.
Shipping rates are as follows:
Standard Shipping 1-3 Days
0.0 lb - 1.0 lb  $4.95
1.0 lb - 3.0 lb $7.95
3.0 lb - 7.0 lb $10.95
7.0 lb - 15.0 lb $15.95
15.0 lb and up TBD upon checkout
Refunds & Exchanges
We will honor refunds within 30 days if you are unsatisfied with your purchase. You must first return the item to us.  You are responsible for the cost of return shipping. Once the item is received we will ship you a replacement. Because many of our items are one-of-a-kind, it is unlikely that we'll be able to make the exact same item for you again. However, we'd be happy to exchange it for an item of the same price or a give you a refund.

If you receive a damaged item, we will replace the item.