MADE by DWC Website Privacy Policy

Last update:  November 20, 2015

This Privacy Policy reflects how Downtown Women’s Center Inc. (“DWC,” “Madebydwc,” “we,” “us”) provides its products and services (the “Services”) using third party websites and services (“Platforms”), such as marketplace tools and payment processing. We provide Services to our end users (“Users” or “you”) by integrating with certain third party programming interfaces (“APIs”), which enable DWC to provide Services. This Privacy Policy addresses how DWC handles all User information, including User information provided by you, User information provided by the Platform, and User information obtained by DWC from third parties.

This Privacy Policy describes the ways we collect, use, and share User information.  We may amend this Privacy Policy at any time by posting a revised version at this link. The revised version will be effective at the time we post it, unless we provide additional notice or an opportunity to “opt-in” because changes are material or retroactive.

By using the Services, you are accepting the practices described in this Privacy Policy.  By using a Madebydwc.org site, that has integrated with a Platform’s API, you are also accepting the practices described in the Platform’s Privacy Policy, which you should review carefully.  Any information you enter on the Platform’s website or application, or on DWC pages, fields, or resources that are integrated with the Platform’s website or application, may be shared with the owner of the Platform website or application, subject to the requirements of the Payment Card Industry Data Security Standard (PCI-DSS) and applicable law.  DWC is not responsible for the content or information practices of Platforms.

Information Collected

DWC collects three types of information: information that Users intentionally provide to DWC or the Madebydwc.org site, information about Users that third parties provide to DWC or the Platform to augment or verify that information, and information automatically provided by Users as they interact with the a Platform website.  Information that can be used to identify, contact, or locate a User is “personally identifiable information.”  Automatically provided information that uniquely identifies a device or browser is not personally identifiable information, unless it is linked to a particular User.

            User Provided Information

Users make payments as “Payers.” A Payer who is paying with a credit or debit card must provide the Payer’s name, card number, expiration date, CVV code, country, and zip code.  A Payer who is paying with PayPal must provide the applicable PayPal payer information.

Payers may voluntarily provide additional information to DWC or the Platform, for example, when seeking customer support or in response to surveys or other inquiries.

            Third-Party Provided Information

DWC or the Platform may obtain information about Users from third parties, such as identity verification services, credit reporting services, and social networks such as Facebook or Twitter.  The Platform may provide DWC with additional information, such as the User’s transactional history on the Platform.

            Automatically Provided Information

DWC or the Platform may automatically record certain information about or related to your use of the Services and the Platform that is made available through your computer.  Three such technologies are described below.

            Log Files.  DWC or the Platform may collect internet protocol (IP) address, browser type, device ID, internet service provider (ISP), information about your computer and software, links, materials you request, your approximate location, referring/exit pages, date/time stamp, and other metadata.  Platforms may embed Javascript code into page loads, which instructs Users’ web browsers to make web requests back to our servers to collect information about User page views and other activities. 

            Cookies.  DWC or the Platform collects certain information from the User’s browser using small data files called "cookies."  For example, DWC or the Platform may use session cookies to help recognize a User who visits multiple website pages during the same session, so that the User does not have to enter a password to access each page. Session cookies terminate once the User closes the browser. By default, DWC or the Platform also uses persistent cookies to collect, store, and track information.  For example, DWC or the Platform may use persistent cookies to store the User’s login ID (but not the User’s password) to make it easier for the User to login when the User returns to the website.  You can remove or block persistent cookies using the settings in your browser, but this may limit your ability to use our Services.

            Clear GIFs and Web Beacons.  DWC or the Platform may employ a software technology, called clear gifs or web beacons, that helps us better manage content on the DWC or Platform website, and in DWC or Platform emails, by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a User's computer hard drive, clear gifs are embedded invisibly on Web pages.

            “Do Not Track” Disclosure

DWC does not currently respond to web browser “Do Not Track” signals or other mechanisms that provide a method to opt out of the collection of personally identifiable information across the networks of websites and online services in which we participate.  If we do so in the future, we will describe how we do so in this Privacy Policy.  Platforms may collect personally identifiable information about a User’s online activities from you or from the DWC Services.  Please refer to the applicable Platform’s privacy policy for information regarding its own “Do Not Track” policy. 

Use of Information Obtained by DWC

DWC uses User information primarily in order to develop, operate, support, maintain, enhance and provide the Services.  DWC uses Platforms that collect and process User information for payment transactions; to provide receipts and reports; to resolve disputes, collect payment, and troubleshoot problems; to customize, measure, and improve the Services.

DWC also uses User information to detect and prevent fraud and other potentially illegal activities. 

DWC uses User information for our administrative and operational purposes.  DWC or the Platform may notify you of changes in the Services, or may solicit your feedback, or may conduct market research, or may send you promotional materials. To unsubscribe from promotional emails, click the “unsubscribe” link in the email.

Sharing of Information with Third Parties

DWC may share User information with third-party Platform service providers who help with certain parts of our business operations including payment processing, settlement, security, validation of user credentials, secure data storage, marketing, customer service, and other services. DWC requires that these Platform service providers use personally identifiable User information only in connection with the services they perform for DWC.  In particular, the Services integrate payment processing services provided by Shopify Inc. (“Shopify”).  If you use the Services to pay for products, you acknowledge and agree that your information will be treated in accordance with Shopify’s privacy policy located at https://shopify.com/legal/privacy

DWC also may share non-personally identifiable User information with third parties that help us better understand how Users use our Service or help us detect and prevent fraud and other unauthorized or suspicious activity.  These third parties may use cookies and other technologies to collect non-personally identifiable information about Users and combine it with similar information collected from others.  They may use this information to help DWC to better understand our Users, and to help their other customers better understand their users.

DWC may share User information in the event of a merger, or similar transaction, or in the event of insolvency, bankruptcy or receivership in which User information is transferred to one or more third parties as one of our business assets.  Should such an event occur, DWC will endeavor to assure that the acquirer, successor, or assignee (as the case may be) follows this Privacy Policy with respect to User information. If User information could be used contrary to this Privacy Policy, Users will receive prior notice as well as the opportunity to opt out.

DWC may share User information with law enforcement, government officials, or other third parties in the event of a subpoena, court order or similar legal procedure, or when DWC believes in good faith that the disclosure of User information is necessary or advisable to report suspected illegal activity, or to protect DWC’s property or legal rights (including, but not limited to, enforcement of DWC Terms of Use, and other agreements) or the property or rights of others, or otherwise to help protect the safety or security of the Services.

Except as expressly disclosed in this Privacy Policy, DWC will not sell or disclose User information to third parties. DWC will not sell, rent, share, or trade personally identifiable information to third parties (other than the Platform through which DWC collected such information) for their promotional or commercial purposes outside of the Services.  DWC may disclose aggregated or other types of non-personally identifiable information to third parties for various purposes.

Location

DWC stores and processes User information on dedicated servers located in secure data centers that may be located within the United States or in other jurisdictions.  If you use the Services from the European Union or other regions of the world with laws governing data collection and use that differ from laws of the United States, then you understand and consent to the transfer of your User information to the United States or other jurisdictions for the uses identified above in accordance with this Privacy Policy.  You acknowledge and agree that the privacy and data security laws in place in the United States or other jurisdictions may be different from the privacy and data security laws in force in the country in which you reside.  By voluntarily providing User information, you hereby agree that you are consenting to our collection, use, storage, and disclosure of such User information in accordance with this Privacy Policy.

Accessing and Updating User Information

You can update or delete certain User information through DWC.  DWC reserves the right to keep copies of User information for backups, analytics, or to fulfill legal obligations.

Contacting DWC

If you have questions or concerns regarding this Privacy Policy, you may email us through customer service. You can also write to us at:

Attn: MADE by DWC

Downtown Women’s Center 

442 S. San Pedro Street

Los Angeles, CA 90013